Website Allianz
Allianz is looking for an IT Application Support Officer in Dubai to support an insurance application suite used by its Italian business unit.
Location: Dubai, UAE
Type: Full-Time
Experience: 2+ years
Key Responsibilities
- Give technical support by email and phone to users of the application suite
- Triage, prioritise and analyse user problems, then plan and deliver fixes
- Keep users updated and escalate urgent issues
- Log help desk interactions and route problems to the right teams
- Document solutions in the IT knowledge base and prepare activity reports
- Suggest improvements such as user training and guides
Requirements
- At least 2 years of application support experience
- Working English; Italian is preferred
- Strong communication, problem-solving and time management
- Comfort working with data, analytics and cloud tools under strong governance standards
How to Apply
Apply online through the posting link in the Contact box on this page.
To apply for this job please visit www.gulftalent.com.
Contact
Apply: Apply online