Wheely
Wheely, a premium chauffeur and transportation company, is hiring English-speaking Customer Service Agents for its 24/7 contact centre in Dubai Internet City. The role is office-based.
Responsibilities
- Deliver high-quality service to customers over calls, live chat and email
- Meet operational SLAs and customer satisfaction targets
- Investigate and resolve customer and chauffeur issues efficiently
- Pass customer feedback to senior management and the relevant teams
- Follow Wheely luxury communication standards
Requirements
- Passion for customer service and experience in a customer-facing luxury service role
- Strong interpersonal and communication skills
- Ability to work in a fast-paced, high-volume contact centre
- Fluent spoken and written English, tested later in the process
- Flexibility for shift work, including nights and weekends
- French or Arabic and call centre experience are a plus
Compensation and Benefits
- AED 8,500 per month plus a quarterly KPI-based bonus
- Private medical insurance, equipment, a monthly credit for Wheely journeys and a professional development stipend
How to Apply
Submit the online application form: apply here. You will need your CV, LinkedIn profile and a specific salary expectation.
To apply for this job please visit job-boards.greenhouse.io.
Contact
Apply: Apply online