ServiceNow Lead Developer (Remote)

Are you an experienced ServiceNow Lead Developer with strong expertise in Service Catalog, Employee Center, Service Portal, and workflow automation? We’re looking for a technical leader to drive solution design, development, and delivery of enterprise ServiceNow solutions.

Location: Remote

Experience: 12+ years

Focus: Intake, Catalog, Portal & Flows

Key Responsibilities

• Design and develop intake forms and request management solutions
• Build and maintain Service Catalog items, Record Producers, and request fulfillment workflows
• Develop Employee Center, Service Portal, and customized user experiences
• Design and implement Flow Designer automations and integrations
• Configure approvals, notifications, SLAs, and orchestration activities
• Conduct code reviews and enforce coding standards and best practices
• Troubleshoot complex production issues and performance bottlenecks
• Mentor developers and collaborate with Agile delivery teams

Required Skills

• Strong ServiceNow development experience
• Service Catalog, Record Producers, and Request Management
• Employee Center and Service Portal
• Flow Designer and Integration Hub
• Server-side and client-side scripting
• Script Includes and Business Rules
• Working knowledge of ITSM, CMDB, and ServiceNow platform best practices

Preferred Certifications

• CSA – Certified System Administrator
• CAD – Certified Application Developer
• CIS-ITSM
• SPM Certification

Nice to Have

• Scoped Applications
• AI-powered workflows and Now Assist
• Agile/Scrum delivery experience

How to Apply

Message the recruiter on LinkedIn with your updated resume, or call +1 (571) 534-1971.