Customer Service Agent, Airport (Part-Time, Dubai)

dnata is hiring part-time customer service agents in Dubai to serve passengers at airport areas such as check-in, gates, the transfer desk, special handling and FMU.

What You Will Do

• Give friendly, efficient service and work with the team to resolve complaints
• Follow standard operating procedures and ICAO and airport safety and security standards
• Keep equipment in working order and report maintenance needs
• Update requests in DMIS and generate and authorise charge notes for billing
• Report irregularities or service shortfalls to senior management
• Support passengers with special needs, including unaccompanied minors and wheelchair users

Requirements

• O-Levels or equivalent; a diploma is desirable
• At least 2 years of customer service experience
• Spoken and written English, and a positive teamwork attitude
• Some roles also need French, Spanish, German, Italian, Arabic, Russian, Mandarin or Japanese

How to Apply

Apply online through the application link on this listing.